Frequently Asked Questions

 

Below are some of the most frequently asked questions, if the answer to your question isn’t here then please do not hesitate to contact us directly.

 

How long does delivery take?

We dispatch on a Tuesday and Wednesday so you’ll receive your orders before the weekend

 

Do you delivery all over the country?

Yes we do. We use Fastway couriers who delivery all over Ireland

 

I placed my order on a Wednesday when will it be dispatched?

Orders placed after a Tuesday morning won’t be dispatched until the following Tuesday. This is to stop the plants sitting in boxes over the weekend.

 

If my box is dispatched on a Tuesday will I get it the same day?

No, once the boxes are collected from the Nursery by Fastway they go to their depot and then dispatched from there. Once Fastway collect them from us, you will be issued with a tracking number to track your own parcels.

 

How many plants fix in a box?

We can fit 8 plants in a box. It costs €15.00 per box and this is automatically worked out in the check out.

 

My plants arrived and they have been cut back?

We cut back plants to fit properly in the box. The great thing about herbaceous is that they grow back quickly and are stronger when they do. For some varieties it encourages more flowers.

 

My box arrived and the plants were on their sides and a bit squashed, they look damaged.

Don’t worry in order to fit the plants in the box we place them on their sides, this is to keep down delivery costs. The plants are perfectly fine as herbaceous are quite resilient it would take a lot more then being squashed to kill them. If they are left out of the box for a day or two before planting they be stand back up.

 

My box arrived and the plants look dry, are they died?

No their not died, they are just thirsty after their long journey. A drink of water and they will be good as new

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